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Configurable and scalable process management solutions

*New* DevSuite 10.1 Release

UI improvements, better agile support and much more..

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ServiceWise & CustomerWise 10.1 Release

Major UI improvements, productivity features and much more..

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Adaptable Tools to Manage Your Process

TechExcel provides the tools that can be used by teams as point solutions or fully integrated.

DEVELOPMENT

OPERATIONS

DevSpec

Requirements management to gather, define, manage and evolve your products.

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 ServiceWise

The most feature rich IT service management platform to support your employees.

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 DevTrack

Defect, project and task management with agile and traditional support.

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 CustomerWise

Customer support and professional service focused CRM solution with built-in resource planning,

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 DevTest

The most comprehensive test management and execution solution for the enterprise.

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 AssetWise

Standalone or integrated CMDB to manage all your organization’s assets.

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 DevSuite

Fully integrated ALM to ensure total traceability from planning, implementation to testing.

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 KnowledgeWise

Central repository to manage knowledge, digital assets to share with teams, employees and customers.

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Learn What Matters Most To Your Industry

Created in partnership with game developers and provides functionality specifically designed for game testing.

Achieve compliance quickly with standards like IEC 62304, FDA 21 Part 11.

Provide easier and faster access to critical services the campus offers through self-service and automation.

Eliminate complexity and speed up delivery through iterative development, continuous integration, and test automation.

Improve visibility and value of IT by delivery faster and better services while keeping customer satisfaction high.

What Makes Us Different

True performance oriented multi-site solutions for distributed teams.

All of our tools are for designed with unrestricted customization in mind.

Consolidate tools with a unified platform for a lower cost of ownership.

TechExcel Empowers More Than 2000 Companies WorldWide

“ServiceWise helps us to be more productive which makes my life easier. It is a very user friendly, feature rich application. I frequently receive calls from potential ServiceWise clients and I always recommend the product.”John Selters – VP of Technical Services Tritech Software“TechExcel had what we were looking for: a scalable support center solution that gave us the option to add more CRM functionality down the road. Not only did their product make more sense than any of the other products I had seen, but it cost less than half of what other vendors were charging for their products”Jim Battaglieri – Director of Services & Support Fujitsu“Having our internal QA teams and studio development teams on the same system enables us to improve our communication and more efficiently coordinate our workflow throughout various parts of the company.”Jim Summers – VP of Quality Assurance Activision

Fujitsu

“TechExcel had what we were looking for: a scalable support center solution that gave us the option to add more CRM functionality down the road. Not only did their product make more sense than any of the other products I had seen, but it cost less than half of what other vendors were charging for their products”

Jim Battaglieri – Director of Services & Support

Activision

“Having our internal QA teams and studio development teams on the same system enables us to improve our communication and more efficiently coordinate our workflow throughout various parts of the company.”

Jim Summers – VP of Quality Assurance

TriTech Software

“ServiceWise helps us to be more productive which makes my life easier. It is a very user friendly, feature rich application. I frequently receive calls from potential ServiceWise clients and I always recommend the product.”

John Selters – VP of Technical Services

Latest News & Events

Agile Made Easy

What is Agile Development? Whether you’re developing web applications, mobile applications, enterprise multi-platform applications or products and embedded systems, agile seems to be everywhere. But what is agile development? According to the Agile Manifesto […]

TechExcel Announces DevSuite 10.1

Latest Release Improves Communication and Collaboration between Developers and Project Stakeholders  LAFAYETTE, CALIF. – April 26, 2017 – TechExcel Inc., a leading provider of Application Lifecycle Management (ALM) solutions, today announced the release of […]

TechExcel Listed as a Market Pillar in Info-Tech Research Group’s 2017 Mid-Market Service Desk Vendor Landscape

LAFAYETTE, CALIF. – April 12, 2017 – TechExcel, Inc., a leading provider of IT Service Management and customer support software, is pleased to announce it has been listed as a Market Pillar in Info-Tech […]

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