To understand, determine & deliver what customers want, with a high standard of workmanship & professionalism.
We believe that trust is essential to fostering teamwork and customer satisfaction.
We listen closely to teammates and customers, and respect their views in order to create true value for every customer
We are committed to a high standard of integrity. We believe in behaving ethically, honestly & lawfully.
As individuals, teams and a company our goal is always to create value. We value every member of our team and encourage their development.
We always strive to excel, and are highly responsive to partner and customer feedback alike.
Software Support Services
In today’s scenario it is essential to have an updated software. TLC offers expert software support services which help defend unexpected problems and get you back online whilst something does go erroneous. We make sure that you acquire the complete value from your software so that you can focus on your business. Our software experts have defined their operation clearly and concisely to support your business processes and maximize the return on your software investment. TLC’s software support services offer remote troubleshooting capabilities, installation assistance, and basic usability assistance. With us, you will have access to software support updates, patch releases and minor functionality enhancements.
TLC provides world-class software support services to its clients, offering 1st, 2nd, and 3rd level support services for software developed by any third party vendor. TLC has developed cutting-edge and well-defined software support services that allow us to efficiently capture the software environment as well as the business activity. Our processes and teams have been built on a foundation that begins with the idea of a hands-on approach to software support. Our methodologies focus on reliable stability and long-term functionality to avoid issues related to software support. Our Support Services include direct access to qualified, knowledgeable, and reliable software engineers through flexible support options to ensure timely and effective issue resolution. This overall approach has consistently permitted our clients to reduce recurring costs while maximizing uptime and availability.
What our Clients Say
The engineer was kind, courteous and patient. He explained what he did and told me everything was working fine. We started my computer twice to make sure everything will work fine after the work was finished.
Joann L. , Warrensville HT / USA
I am totally satisfied and very amazed at the skill of the engineer. I will definitely recommend your company to my friends.
Edward M. , Jersey City / USA
TLC’s Live Engineer is great. They fixed my issue within 30 minutes and educated me about all the software services and programs which were installed in my computer. I will recommend your company to everybody.
Anthony L. , Brigantine / USA