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University Student Health Services | University Student Health Services

Schedule An Appointment By Phone

Online scheduling is not available at this time.

Monroe Park Campus

1300 W. Broad St., Suite 2200
Phone: (804) 828-8828
Fax: (804) 828-1093

Regular Hours
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 10 a.m. – 5 p.m.

Summer & Semester Break Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 10 a.m. – 4:30 p.m.

MCV Campus

1000 E. Marshall St., Room 305
Phone: (804) 828-9220
Fax: (804) 828-3181

Regular Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 10:30 a.m. – 4:30 p.m.

Summer & Semester Break Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 10 a.m. – 4:30 p.m.

Pharmacy (Monroe Park Campus)

Phone: (804) 828-7734

Curbside pick-up available

Regular Hours
Monday – Thursday: 9 a.m. – noon, 1-5 p.m.
Friday: 10 a.m. – noon, 1-5 p.m.

Summer & Semester Break Hours
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 10 a.m. – 4:30 p.m.

More Information

Appointments
Immunization Hours
After-Hours

Accreditation Association for Ambulatory Health Care, Inc.

Welcome to Student Health Services

This Page At A Glance

COVID-19 (Coronavirus)

Student Health FAQs

Need Health Insurance?

Please Read Web Portal Messages!!

DIY Sick Kit

Health Promotion & Well-Being Center

Stress Management (Resilience Lab)

Student Accommodations

Returning to Campus

All services are by APPOINTMENT ONLY due to the COVID-19 pandemic restrictions.  Student Health is providing “telehealth” appointments for students if their medical issue does not require an in-person visit.

Walk-in immunization hours have been cancelled until further notice.

COVID-19 (Coronavirus) FAQs

If a student has COVID-19 symptoms or is a contact to someone with COVID-19, please contact VCU Student Health Services during regular business hours.  When the clinic is closed (including nights, weekends, and holidays) please call the COVID hotline at 804-MYCOVID (804-692-6843) or you can contact the Student Health on-call provider at (804) 828-8828.

IF YOU ARE SYMPTOMATIC, please contact Student Health at (804) 828-8828 to discuss COVID testing.

Please view this FAQ page for information related to coronavirus, COVID-19.

Student Health FAQs

University Student Health Services is a nationally accredited health care provider that offers primary care services to VCU students.  Two clinics are located on the Monroe Park and MCV campuses.  APPOINTMENTS ARE REQUIRED and must be scheduled by PHONE (call immediately for an urgent medical need).

Who is eligible to use Student Health?  All VCU students who have paid the semester health fee may be seen at Student Health.  No health fee is required to use the Student Health Pharmacy or Immunization Services.

  • Fall 2020 students are eligible to use Student Health starting August 10, 2020 through December 21, 2020.  View eligibility and charges.

What does the health fee cover?  There are no co-pays for office visits once the health fee is billed each semester.  The health fee does NOT cover prescriptions, referrals, some laboratory services, imaging tests, emergency room visits, etc.  

What about health insurance?  Student Health does not accept health insurance, so any additional clinic fees are self-pay. However, we strongly recommend that all students obtain health insurance to cover medical costs not included in the health fee.  If you are uninsured, check to see if you are eligible for Medicaid or consider purchasing a health insurance policy through the Marketplace.

What payment forms are accepted at Student Health?  Student Health is cashless.  Only major credit cards, debit cards, Rambucks, Apple Pay, and Samsung Pay are accepted as payment methods.

Are You Covered?

Need to apply for, renew, or change your health insurance

  • Virginia Medicaid is offering a new health coverage option for eligible low-income students.  To see if you qualify, go to www.coverva.org.  Enrollment applications for Medicaid are accepted year-round.
  • Open enrollment for the 2020 Health Insurance Marketplace will run from November 1, 2019 to December 15, 2019.  After December 15, 2019, you cannot get 2020 coverage through the Marketplace unless you qualify for a special enrollment period. 
Please Check Your Web Portal Messages!

Secure messaging through the Web Portal is the primary means by which Student Health providers contact their patients.  Email contact is not considered secure and private.

  • You will receive a text notification and/or an email when a secure message has been sent to you. 
  • Please do not ignore these messages as they often contain important health information, such as lab results, updates on vaccine requirements, etc.
  • Simply log in to the Web Portal with your eID and password to access your secure messages.
Take-Care-Of-Yourself Checklist

It’s a good idea to have a small supply of self-care items in your dorm room for minor illnesses. Make yourself a DIY sick kit with the following items (which are available at low prices through the Student Health Pharmacy):

  • Antibiotic ointment
  • Bandaids
  • A digital thermometer
  • Pain relievers, like ibuprofen (Advil) and acetaminophen (Tylenol)
  • An antihistamine pill for allergic reactions (Benadryl, Zyrtec, Claritin, or Allegra)
  • Cough and cold medications
The Well

The Health Promotion & Well-Being Center (The Well) empowers all students to move toward optimal health by finding a balance for all aspects of wellness.  Some resources include:

  • One-on-one consultations and presentations on topics such as alcohol and other drugs, smoking cessation, nutrition, disordered eating/body image, stress management, sexual health, and violence prevention.
  • The Resilience Lab.  This new resource offered by the Well uses HeartMath biofeedback technology to show students how their bodies react to stress and to teach practical techniques to reduce stress.  Both self-guided and 1:1 sessions with a trained staff member are available.
  • Student support groups and special events.  Check out the Well’s events calendar for updated information.
  • Volunteer opportunities and ways to get involved around campus.
Students With Disabilities

VCU students who have a documented disability and require special accommodations can contact Student Accessibility and Educational Opportunity (SAEO). Health Sciences students should contact the Division for Academic Success (DAS) for assistance.‌

Returning to Campus

We encourage students to review the guidelines for a productive return to VCU prior to arriving on campus through One VCU: Responsible Together.  Students can learn more about COVID-19 safety at VCU and student responsibilities within the Student Section.

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