As part of the standard BofA Lockbox process, any envelope received without a check is scanned and sent to HealthLogic as correspondence. The EDC service also sends 835s, or other file formats, for these items. The LC service allows the client to have their letters categorized and delivered to them on the HealthLogic website.
HealthLogic can also process work from Bank of America’s existing Scannable Lockbox process. In the case of a HealthLogic Scannable Lockbox, the images and the scan-line data are sent to HealthLogic for additional processing and creation of the needed output files.